At Academiq.ai, we strive to provide high-quality AI-powered educational tools and services for teachers, students, parents, and schools. This Refund Policy outlines the terms under which refunds may be granted for subscriptions and paid services.

1. Subscription Services

Academiq.ai may offer free and paid subscription plans that provide access to premium features, AI tools, educational resources, and other services.

By purchasing a subscription, you agree to the pricing, billing, and payment terms presented at the time of purchase.

2. Refund Eligibility

Refund requests may be considered under the following circumstances:

• Duplicate payments or accidental multiple charges.
• Technical issues that prevent access to the purchased service and cannot be resolved by our support team.
• Incorrect billing due to a system error.
• Subscription charges made after a documented cancellation request.

All refund requests must be submitted within 7 days of the original payment date.

3. Non-Refundable Services

Unless required by applicable law, refunds will generally not be provided for:

• Partial subscription periods.
• Unused account time or unused credits.
• User dissatisfaction with AI-generated content.
• Failure to use the service after purchase.
• Purchases made based on misunderstanding of available features.
• Subscription renewals that were not canceled before the renewal date.
• Violations of our Terms and Conditions resulting in account suspension or termination.

4. Free Trials and Promotional Offers

If a free trial or promotional offer is provided:

• Users are responsible for canceling before the trial period ends if they do not wish to continue.
• Charges incurred after the trial period expires are generally non-refundable.

5. Refund Request Process

To request a refund, please contact our support team and provide:

• Full name
• Registered email address
• Transaction or payment reference number
• Date of purchase
• Reason for the refund request

Refund requests can be submitted to:

Email: support@academiq.ai

6. Refund Review

Each refund request is reviewed individually.

Academiq.ai reserves the right to:

• Request additional information regarding the transaction.
• Approve or deny refund requests based on the circumstances.
• Determine eligibility in accordance with this Refund Policy and applicable laws.

7. Processing Time

Approved refunds will be processed using the original payment method whenever possible.

Refund processing times may vary depending on the payment provider, bank, or financial institution and may take 5–15 business days to appear in your account.

8. Changes to This Refund Policy

Academiq.ai reserves the right to modify this Refund Policy at any time.

Any updates will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions regarding this Refund Policy, please contact:

Academiq.ai
Email: support@academiq.ai
Website: www.academiq.ai

By purchasing and using Academiq.ai services, you acknowledge that you have read and understood this Refund Policy.